Information about warranty & retour


You have the right to cancel your order until 14 days after receipt without any reason. After cancellation, you will have another 14 days to send your product back. You will then be credited the full order including shipping costs. Only the cost of return from your home to the web store are on your own account. If you use your right of withdrawal, the product will be returned to the entrepreneur with all the accessories provided and, if reasonably possible, to the trader in the original state and packaging. To make use of this right, please contact us at We will then return the due order amount within 14 days of the notification of your return provided that the product has already been received in good order.

Returning Exceptions

This is where the exceptions to the right of withdrawal. Also give to the article itself
It is clear that it is not to be returned to the consumer. Watch out :  
Exclusion of the right of withdrawal is only possible for products:



  1. In the case of sealed products. When the seal is broken, these products are not returned.
  2. established by the trader in accordance with consumer specifications;
  3. which are clearly personal in nature;
  4. which cannot be returned by their nature;
  5. which can spoil or verouder quickly;
  6. the price of which is bound by fluctuations in the financial market on which the trader does not affect;
  7. for separate newspapers and magazines;
  8. for audio and video recordings and computer software whose consumers have broken the seal.